Aftersales

There’s more to being the industry leader than providing the equipment alone.   

An investment in our milling, compacting and particle size reduction equipment is also an investment in unparalleled technical support and customer service. That includes ready access to a full line of genuine Fitzpatrick replacement parts, and full access to our expert maintenance and refurbishment services.

SPARES

Using genuine OEM spare parts is the best way to maximize yield and ensure you get reliable and consistent results.

We have a dedicated aftermarket team ready to assist you with any replacement part inquiries, no matter the number of years your machine has been in service.

REFURBISHMENT

Our mills and roll compactors are built to last. Protect your investment. Refurbish rotors & rolls using our experienced in-house team.

Our facility is equipped with all the specialized tools necessary to ensure high quality repairs that will prolong the lifespan of your machine, and optimize production yields.

TECHNICAL SUPPORT

Our technical field service engineers provide unmatched remote, telephone and on-site support depending on your needs.

We can fine tune your equipment parameters to increase capacity, provide valuable process recommendations, ensure proper equipment setup and much more.

CUSTOMER SERVICE

Have a question? We are here to help you solve problems quickly and effectively to keep downtime to a minimum.

Contact our experienced in-house team to discuss any parts or service support you may need to keep your equipment running smoothly and efficiently.

After Sales Support

If you wish to purchase Spares or require technical assistance with a Fitzpatrick product or component please complete the form below to raise a query with our Customer Support team.

Innovation in particle processing technology

The Fitzpatrick Company, a division of IDEX MPT, Inc. is committed to improving the performance of our customer’s powder processing operations. Our range of products, quality service provision and expert knowledge help our customers succeed.

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To ensure you make the most of your equipment, we offer a comprehensive range of spares, maintenance and support packages.

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